The Future of Recruiting: Trends Every Recruiter Should Know
Authored by Nur Ashlikhatun Nissa, Consultant, PERSOL Indonesia • 8 min read
Hiring today looks very different from just a few years ago. Talent teams are juggling rapid tech shifts, evolving candidate expectations, and a competitive job market where top performers have options. The good news: you can thrive by focusing on a few practical shifts across your process and toolkit.
Below, we unpack the recruiting trends that matter now, with simple steps you can put to work this quarter.
AI-Powered Recruitment Is Here To Stay
Artificial intelligence is moving from experiment to everyday assistant across sourcing, screening, scheduling, and assessment, simplifying the recruitment process.
Leading research shows skills demands are changing quickly in roles most exposed to AI, which makes intelligent tools valuable for speed and precision. A PwC analysis found skills in AI-exposed jobs are evolving 66 per cent faster than others, underscoring the need to augment teams with the right tech and training.
Use AI where it is strongest:
• Sourcing and outreach. AI can scan a large talent pool to surface candidates with the right skill signals, then personalise outreach at scale.
• Screening. Structured, job-relevant assessments and AI-assisted shortlists reduce time to slate while improving consistency.
• Scheduling and FAQs. Conversational assistants can coordinate interviews, answer common questions, and free recruiters for coaching and stakeholder management.
Balance is essential. AI should support human judgment, not replace it. Deloitte’s 2024–2025 human capital insights highlight that as AI automates routine tasks, HR’s value shifts to higher-order work like workforce insights and stakeholder advising.
Practical moves this quarter:
- Audit repetitive tasks and pilot tools that remove friction.
- Standardise structured interviews and skills assessments to pair with AI shortlisting.
- Set a review and governance rhythm to check for bias and accuracy. The public sector’s experience with AI-assisted reporting shows why rigorous verification and human oversight matter. The Guardian
Shifting Skill Sets: Soft Skills Are Now Critical
Technical skills still count, but problem-solving, communication, resilience, collaboration, and creativity are rising fastest in importance. The World Economic Forum’s Future of Jobs Report 2025 shows employers expect significant disruption in required skills by 2030, with complex problem-solving and analytical thinking among the standouts.
What to change:
• Write skill-first job descriptions. List must-have outcomes and top soft skills besides technical requirements.
• Assess how candidates work, not just what they know. Use structured behavioural questions and work samples to evaluate communication, learning agility, and stakeholder management.
• Coach hiring teams. Calibrate on what “great” looks like for soft skills in your context to improve the signal from each interview.
The Growing Emphasis On Diversity And Inclusion
Diversity, equity, and inclusion remain business priorities for talent access, innovation, and market relevance. McKinsey’s multi-year research finds a persistent correlation between leadership diversity and outperformance, reinforcing the case for building diverse pipelines and equitable processes.
What to implement:
• Widen your top-of-funnel. Partner with community groups and universities, remove degree inflation where skills suffice, and use structured screening criteria.
• Make interviews equitable. Standardise questions, use diverse panels, and focus on job-relevant evidence.
• Track process health. Monitor pass-through rates by stage to find drop-off points and improve fairness.
Note that debate continues on the precise size of DEI’s economic impact across contexts, which is why measurement and transparency are vital. Focus on building a fair, skills-based process and proving outcomes with your own data.
The Growing Emphasis On Diversity And Inclusion
Diversity, equity, and inclusion remain business priorities for talent access, innovation, and market relevance. McKinsey’s multi-year research finds a persistent correlation between leadership diversity and outperformance, reinforcing the case for building diverse pipelines and equitable processes.
What to implement:
• Widen your top-of-funnel. Partner with community groups and universities, remove degree inflation where skills suffice, and use structured screening criteria.
• Make interviews equitable. Standardise questions, use diverse panels, and focus on job-relevant evidence.
• Track process health. Monitor pass-through rates by stage to find drop-off points and improve fairness.
Note that debate continues on the precise size of DEI’s economic impact across contexts, which is why measurement and transparency are vital. Focus on building a fair, skills-based process and proving outcomes with your own data.
Human Touch Matters More Than Ever
Candidates want efficient digital experiences. They also want empathy, clarity, and timely communication. Recent research on candidate experience found that 76 per cent of candidates said a positive process influenced their decision to accept an offer. Responsiveness, transparency about timeline, and respectful interviews were key drivers.
Keep the human moments:
• Set expectations early. Share the stages of the hiring process and typical timelines in the first interaction.
• Offer feedback at key points. Even brief guidance after final interviews elevates your brand.
• Train interviewers. Consistent, courteous conduct reduces candidate drop-off and improves offer acceptance.
For additional tips on career conversations that build trust with employees and candidates, see PERSOL’s guide: How To Have A Career Conversation With Your Employer.
Data-Driven Decision Making In Talent Acquisition
Talent teams that focus on measuring a select few key metrics are able to learn and improve more rapidly. Many HR teams are shifting towards people analytics, moving from merely tracking activities to making decisions that drive meaningful outcomes.
Start with metrics that inform action:
• Top-of-funnel quality. Response and interview-set rates by source show where to invest.
• Process speed. Time in the stage helps you remove bottlenecks that lose candidates.
• Interview reliability. Track variance in ratings across interviewers and recalibrate where needed.
• Offer win rate and reasons. Capture why candidates accept or decline to sharpen value propositions.
Deloitte’s analysis of HR technology trends also shows increasing adoption of tools that connect workflows and data, enabling better decisions across the hiring journey.
Continuous Learning And Upskilling Are A Recruitment Advantage
Skills are moving targets. Companies that foster learning cultures are more resilient and attractive to applicants. The AI Workforce Consortium reports strong growth in demand for AI literacy and human skills, with enterprises citing shortages in areas like AI ethics and security. Members have committed to large-scale reskilling over the next decade. IT Pro
What recruiters and hiring managers can do:
• Hire for learnability. Look for evidence of self-directed learning, certifications, and cross-functional projects.
• Offer visible development pathways. Promote learning budgets, internal mobility, and mentorship in job ads and during interviews.
• Partner with L&D. Align hiring and development so that onboarding blends role readiness with future-skills training.
The macro picture is clear: technology, demographics, and the green transition will keep reshaping labour markets through 2030. Building continuous learning into your employer value proposition will help you adapt.
How To Apply These Trends Across The Stages Of Hiring
1) Define the role with clarity
• Translate business outcomes into skills and behaviours.
• Keep requirements realistic and inclusive. Calibrate with hiring managers using structured templates.
2) Source smarter
• Use AI search and programmatic advertising to diversify reach.
• Track source quality and double down on what converts.
3) Screen for potential and proof of work
• Use work samples and practical tasks aligned to the job.
• Apply structured scoring rubrics to reduce bias and increase signal.
4) Interview for soft skills and values
• Mix behavioural, situational, and values questions.
• Train interviewers to probe for collaboration, communication, and problem-solving. WEF data suggests these will intensify in importance.
5) Decide with data
• Combine structured rubric scores, work sample results, and reference insights.
• Audit decisions quarterly for fairness and business impact.
6) Close with a human touch
• Share clear offers, timelines, and growth opportunities. Positive experience meaningfully shifts acceptance rates.
Final Word
Recruiting is becoming a strategic advantage for companies that combine smart technology with human care. Focus on skill-first hiring, fair and consistent processes, data-guided decisions, and a culture of continuous learning. That mix helps you hire better today and build a workforce ready for what is next.
Are you passionate about shaping the future of work and attracting top-tier talent? Join us as recruiters and be at the forefront of innovation, diversity, and impact. Your next big opportunity to drive meaningful change in the talent landscape starts here.
Frequently Asked Questions
Q1. What AI tools should we try first?
A1: Start with scheduling, sourcing, and job ad optimisation. These produce quick time savings and better top-of-funnel quality. Pair them with structured interviews and skills tests to keep decisions fair and explainable. Deloitte’s human capital research points to these areas as high-value early wins.
Q2. How do we measure soft skills reliably?
A2: Use structured behavioural interviews tied to competencies, add job-relevant simulations, and train interviewers on scoring. Track agreement rates across interviewers and recalibrate quarterly.
Q3. Is there real evidence that diversity impacts performance?
A3: Multiple large-scale studies show a correlation between leadership diversity and financial outperformance. While some scholars debate the magnitude and methodology, the direction of evidence and the talent access benefits are strong enough to justify action, especially when you measure impact in your context.
Q4. How can we improve candidate experience quickly?
A4: Map the journey from application to offer. Set service level targets for response times, keep candidates informed at each stage, and train interviewers. Research shows that positive experiences increase the likelihood of accepting offers.
Q5. What skills should we prioritise for future readiness?
A5: Blend AI literacy and data comfort with human skills like problem solving, communication, and creativity. WEF’s 2025 outlook and global surveys point to these capabilities rising fastest through 2030.
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